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Best Practices
How Schools Should Tackle Late Stage Delinquency Outreach
Few people set out to fall into late stage delinquency on any debt, but when the unexpected happens, it is human nature to think we can handle it, catch up next month, and everything will be okay. Sometimes that happens, and other times it doesn’t. According to the Federal Reserve Bank of New York, the…
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Best Practices
Six tips to help make the most of your conference experience
Our resident conference expert, George Covino, shares his tips for getting the most out of the industry conferences you attend.
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Success Stories
From Proactive Financial Literacy to Analytics-Based Borrower Outreach: How Truckee Meadows Is Covering the Default Prevention Bases
George Covino highlights Truckee Meadows Community College’s default prevention strategy, including proactive financial literacy, peer mentoring, targeted communications and predictive analysis.
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Tools and Solutions
Keeping Users Front and Center of the User-driven Development Philosophy
Student Connections product manager Kim Fish describes how we use feedback from students on our advisory board and in-person user group to help shape and continuously improve our student success solution, WhichWay®.
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