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Your one-stop shop for borrower data

Don’t waste time searching for borrower information in multiple databases and spreadsheets. Borrower Connect gives you quick access to three active cohort years of loan data from federal and nonprofit loan servicers. You can also export all of your institution’s borrower, loan and communication history data to create a snapshot or a full-scale report.

Target communications for more effective outreach

Use your resources more efficiently with proactive borrower communications based on repayment status. Borrower Connect streamlines this process with customizable email, letter and phone outreach options. And, if you want to partially or completely outsource your borrower outreach efforts, we’re here to help!

Monitor your CDR and default prevention efforts

Track borrower data, communication campaign activities and results to monitor your progress toward your default prevention goals. Borrower Connect’s real-time dashboard puts a snapshot of your cohort portfolio activity at your fingertips. In one streamlined view, you can see cure rate and cohort default rate (CDR) trends, examine forecasted best-case and worst-case CDR scenarios and more.

What We're Hearing
Our partnership with Student Connections has helped us get a solid handle on our default prevention strategy. We didn’t have to figure out which borrowers we needed to contact or which messages to deliver. Student Connections helped us figure that out.
Borrower Connect’s outreach services free up a lot of time in our office. Now we are able to put a lot of work on the front end with entrance counseling and building a connection on campus.
Sharon Wurm
Director of financial aid and student success
Truckee Meadows Community College
Laura Lawrence
Financial aid director
Ozarka College

Ready to streamline your default prevention efforts?

Determine which service level is right for your institution or see the user-friendly Borrower Connect tool in action.

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Solutions
Overcoming nonacademic barriers to success
Developed in partnership with higher education experts and students, Student Connections Success CenterSM equips students with resources to learn the skills they will need to succeed in college and beyond.
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Resources
An integrated strategy for student loan repayment
This guide outlines tips to help your institution develop a comprehensive strategy to support student loan repayment, benefiting not only borrowers, but also the institution and community.
Download the Guide
Our Approach
What Our Customers Think
Learn how higher education institutions are using Borrower Connect to streamline communication with their student loan borrowers and management their default prevention efforts.
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