Truckee Meadows Community College (TMCC) is a two-year community college with five locations in northern Nevada.
Borrower Connect™ cohort management solution and our financial literacy and student success program
“Our partnership with Student Connections has helped us get a solid handle on our default prevention strategy. We didn’t have to figure out which borrowers we needed to contact or which messages to deliver. Student Connections helped us figure that out.”
– Sharon Wurm, director of financial aid and student success, Truckee Meadows Community College
Staff reductions and other priorities put TMCC’s default prevention activities on hold. As a result, the college’s cohort default rate was on the rise.
Using TMCC’s 2012 and 2013 student loan borrower cohort data, Student Connections assigned a default risk score to every borrower. Then, we conducted persistent early outreach to borrowers at highest risk for default.
After one year of outreach to TMCC borrowers: